CBD Products, Extracts & Bulk Hemp Extraction

No, Samson Extracts does not enforce a minimum order quantity for wholesale purchases. We cater to businesses of all sizes, allowing you to order the amount you need.

We prioritize prompt delivery. Most wholesale orders are processed and shipped within 24-36 hours, ensuring you receive your full-spectrum CBD distillate quickly.

Currently, Samson Extracts only ships full-spectrum CBD distillate domestically within the United States. International regulations regarding hemp products are still evolving, and we comply with all applicable laws.

Yes, absolute transparency is crucial. We offer Certificates of Analysis (COAs) for every batch of full-spectrum CBD distillate. These COAs detail the cannabinoid profile, potency, and purity of our product, ensuring you receive high-quality, consistent CBD.

Shipping costs for wholesale orders vary depending on the order size and your preferred shipping method. We offer competitive rates and work with reputable carriers to ensure safe and secure delivery. All bulk shipments in excess of 200kg must be scheduled and handled by the buyer.

Samson Extracts acknowledges the value of our wholesale partnerships. We offer tiered pricing structures that provide cost savings for larger volume purchases. Please complete a request to create a wholesale account and a sales representative will contact you.

When stored properly in a cool, dark environment, our full-spectrum CBD distillate maintains its potency and quality for an extended period. We recommend contacting our customer support team for specific storage recommendations and shelf life details.

We prioritize the safe and secure transport of your wholesale order. Our full-spectrum CBD distillate is packaged either 1kg pyrex glass jars, 5lb food safe buckets, or 55 gallon drums to ensure it arrives at your destination intact and maintains its quality.

Yes, upon shipment, you will receive a tracking number allowing you to conveniently monitor the progress of your wholesale order.

If you are not satisfied with your order, please contact our customer service team within 5 business days of receipt. We encourage prompt communication to address any concerns effectively.

1. To initiate a return or exchange, contact our sales representatives via phone or email.  Sales@samsonextracts.com.  They will guide you through the process and provide you with a Return Merchandise Authorization (RMA) number.
2. What happens after I contact sales?
   1- Our sales team will work you to understand the nature of the issue.  In some cases, troubleshooting or providing additional information might resolve the concern. 
3. What is the issue is determined to be on your end?
   1- If, upon investigation, we determine the issue lies with the product itself, we are happy to work with you towards a solution. 
   This may involve:
   1- Replacement: we can replace the product with a new one of the same kind
   2- Refund: we can issue a full refund for the product, excluding any applicable shipping costs – once material is received back at our warehouse
4. What happens to the returned product?
   1- Returned products will be thoroughly examined by our quality control team.  The purpose of this examination is to:
   1- Verify the customer’s concerns: We strive to ensure the product received matches the reported issue. 
   2- Identify potential causes: Analyzing the returned product helps us pinpoint any potential issues within our production process.
   3- Prevent future occurrences: By understanding the cause, we can implement corrective measures to maintain consistent product quality. 
   4- Please note: We reserve the right to deny returns or exchanges if the product shows signs of excessive use, tampering, or improper storage.
   5- We strongly believe in open communication and fostering positive customer experiences. If you have any questions or concerns regarding our refund and exchange policy, please don't hesitate to contact our customer service team. They are readily available to assist you.